Back to news

Acumen’s Privacy Policy

 

ACUMEN WEALTH ADVISORS, LLC®

PRIVACY NOTICE REGARDING CLIENT PRIVACY AS REQUIRED BY REGULATION S-P AND REGULATION S-AM

Maintaining the trust and confidence of our clients is a high priority. We want you to understand how we protect your privacy when we collect and use information about you, and the steps we take to safeguard that information. This notice is provided to you on behalf of Acumen Wealth Advisors, LLC®. 

Information We Collect:

In connection with providing investment products, financial advice, or other services, we obtain non-public personal information about you, including: 

Categories of Information We Disclose:

We may only disclose information that we collect in accordance with this policy. Acumen Wealth Advisors, LLC® does not sell customer lists and will not sell your name to telemarketers.

 Categories of Parties to Whom We Disclose:

We will not disclose information regarding you or your account at Acumen Wealth Advisors, LLC®, except under the following circumstances: 

How We Use Information:

Information may be used among companies performing support services for us, such as data processors, client relationship management technology, technical systems consultants, and programmers, or companies helping us market products and services to you for a number of purposes, such as: 

Regulation S-AM:

Under Regulation S-AM, a registered investment adviser is prohibited from using eligibility information it receives from an affiliate to make a marketing solicitation unless: (1) the potential marketing use of that information has been clearly, conspicuously and concisely disclosed to the consumer; (2) the consumer has been provided a reasonable opportunity and a simple method to opt out of receiving the marketing solicitations; and (3) the consumer has not opted out. Acumen Wealth Advisors, LLC® does not receive information regarding marketing eligibility from affiliates to make solicitations.

Regulation S-ID:

Regulation S-ID requires our firm to have an Identity Theft Protection Program (ITPP) that controls reasonably foreseeable risks to customers or to the safety and soundness of our firm from identity theft. We have developed an ITPP to adequately identify and detect potential red-flags to prevent and mitigate identity theft.

Our Security Policy:

We restrict access to nonpublic personal information about you to those individuals who need to know that information to provide products or services to you and perform their respective duties. We maintain physical, electronic, and procedural security measures to safeguard confidential client information. 

Closed or Inactive Accounts:

If you decide to close your account(s) or become an inactive customer, our Privacy Policy will continue to apply to you. 

Complaint Notification:

Please direct complaints to: Amy Stone at Acumen Wealth Advisors, LLC®, 250 Forest Avenue Chattanooga, TN 37405; (423) 825-4796.

Changes to This Privacy Policy:

If we make any substantial changes in the way we use or disseminate confidential information, we will notify you. If you have any questions concerning this Privacy Policy, please contact us at:

Acumen Wealth Advisors, LLC®

250 Forest Avenue

Chattanooga, TN 37405

Office (423) 825-4796

www.acumenwealth.com